Effective date: 10 May 2019
Introduction
We take your privacy seriously at Stellar Jockeys. This Privacy Policy describes how Stellar Jockeys (hereafter referred to as “Company”, “we”, “our” or “us”), collects, uses, shares and protects information about your use of the Company’s website at http://stellarjockeys.com, via mobile applications (hereafter referred to as “Apps”) and any other online service locations where this Privacy Policy is posted (we refer to the Site, Apps, and other service locations, and the features, content, and software made available through them, collectively, as the “Service”). This Privacy Policy also details the choices you have regarding the use and disclosure of information about you collected through the Service.
By using the Service, you consent to the Company’s collection, use, storage, deletion, and disclosure of information relating to you as set forth in this Privacy Policy. Please read this policy carefully to understand our policies and practices regarding your information and how we will treat your information. If you do not agree with our policies and practices, please do not use this Service. This Privacy Policy is effective as of the date indicated above and is only applicable to the Service and not to any other websites or online service locations that you may be able to access from our Service that may have their own use practices and policies in regards to data collection. This policy may change from time to time, with updates appearing on the Company’s website. Your continued use of this Service after we make changes is deemed to be acceptance of those changes, so please check the Privacy Policy periodically for updates.
Changelog
Our Privacy Policy may change over time to reflect changes in relevant legislation, changes in our business and our Service, as well as industry best practices. We will post any changes to the Privacy Policy on this page and, depending on the scale of the changes, will provide a more prominent notice on the main page of our Company’s website as well as provide email notification.
v1.0 (10 May 2019) New Privacy Policy posted to Company’s website.
Who we are
Stellar Jockeys is a company owned and operated by Salamis LLC, which is incorporated in Illinois in the United States of America. Our website address is: http://stellarjockeys.com. Our legal address is
Salamis LLC
220 N Jacques St
Arcola, IL 61910
You may contact us via email at [email protected] or by mail via the legal postal address indicated above.
What information we collect
We collect information to provide a better Service to you and improve our business. We collect information in the following ways:
Information you directly provide
We have access to and may store any information you directly provide when using our Service. Examples of this may include signing up for a newsletter and beta tests, or voluntarily taking part in a survey.
Information provided through a social network
We may obtain and store any information through third party networking services such as Discord and Twitter when you use our Service.
Information provided to us by others
Other users of the Service may make information available about you to us. Examples may be users posting information about you in a messaging service, or sending such information directly to us.
Unsolicited information you provide us
When you use our Service, or in interactions with us, you may reveal information to us without us first asking for it. For example, an email you send us might include your phone number in the email’s signature.
Information we obtain from your use of the Service
We may collect information about the Service you use and how you use them, such as when you visit different parts of our website or when you complete achievements in our video games. We also may automatically collect certain technical information, such as:
Device information
We may collect device-specific information (such as your hardware model and operating system version of devices used to access the Service). We will only collect general, high-level device information that could not be used to identify specific users.
Personal information
We may also collect the following personal information when you use our Service:
Username: Usernames are often used in our Service to identify you.
Email address: Email is the primary way that we contact you, if you subscribe to our newsletter.
Name: Sometimes your real name may be either required (e.g. for certain kinds of customer support) or inadvertently revealed to us (e.g. during correspondence). We will only intentionally store your name if doing so is necessary for our Service, and will inform you in that case.
Physical address: We only store your address when doing so is required for our Service or for delivery of our products (e.g. when you buy physical merchandise from our online store). We do not intentionally obtain or store your address without explicit permission.
Phone number: We only store your phone number when doing so is required for our Service or for delivery of our products (e.g. when you buy physical merchandise from our online store). We do not intentionally obtain or store your phone number without explicit permission.
IP address: Your IP Address is what allows our Service to send information to you. We may store the IP Addresses you use to access our Service to help us identify security issues and bugs in our Service.
Approximate Geographic Location: We may use your IP addresses to estimate your approximate geographic location. This is only to help us understand where our Service is being used, and we will not attempt to identify your location any more precisely than at the country level without your explicit permission.
Log information
When you use our Service or view content provided by us, we may automatically collect and store certain information in server logs. We use this information to identify issues with and fraudulent or malicious use of our Service. Logs are deleted after 30 days. Log information may include:
Details of how you used our Service, such as your navigation path.
Information about your device, such as hardware and operating system information.
The IP Address originating requests to our server.
Device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL.
User-Generated Content
Our Service may include the ability for you to create, store, and sync various kinds of data. Examples include messages and posts sent using our Service, support requests and bug reports, fan art submitted to us through social media or messaging services, crash log data through Steam, and custom game content created in level editors.
Media
If you upload images to our Service, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
If you leave a comment on our Service, your name and email address may be publicly visible in addition to the text comment.
Cookies and other Tracking Technologies
To provide full functionality of our Service we may use cookies and related technologies (collectively “Cookies”). A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use session ID cookies on our site. Session ID cookies make it easier for you to navigate our site.
Cookies for http://stellarjockeys.com will expire from your computer after a set amount of time. You can see when a cookie will expire by opening your web browser’s console.
Due to the presence of third-party operators and services, such as widgets for Steam on the games page or embedded YouTube videos, this Privacy Policy does not apply to the cookies of those such services (see also “Third-Party Operators and Services”).
By using our Service you agree to our use of Cookies. You may opt out of cookies using software-specific settings in your browser, though this may make certain aspects of our Service non-functional.
Email Engagement
We may collect data about your interactions with our email messages, such as if and when you opened those messages and which links you followed from those messages. We use this information to help us decide when to send our emails to you, and to automatically stop sending you emails if you don’t engage with them. This allows us to figure out what email content you want from us.
Other
The Service we offer may change rapidly as we add new functionality or change existing functionality. These changes may require changes to what information we need to collect and what that information will be used for. If such changes result in the collection of materially-different information, we will notify you when appropriate and may also update this Privacy Policy (see also “Changelog”).
How we use information we collect
We use the information we collect from our Service to provide, maintain, protect and improve our Service, to develop new additions to the Service, and to protect us and our users. We also use this information to offer you tailored content, such as emails.
We may use your email address to inform you about our products and the Service, such as letting you know about upcoming products or major changes to our Service. You will be able to opt-out of receiving such information by unsubscribing from the relevant newsletter.
When you contact us, we may keep a record of your communication as well as the other information described in this Privacy Policy to help solve any issues you might be facing.
Please keep in mind that comment sections, forums, shared user-generated content, and other similar areas of our Service are public or partly public. Any information posted in those areas is viewable and usable by anyone that has access, and we cannot control what others do with such information. Your data we have from your use of our Service is retained for up to three years since the last time you logged in unless we are required to hold onto it for legal reasons.
Third Party Operators and Services
Our Privacy Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you on the Service. For example, you might use Google to access our Service, but our Privacy Policy does not apply to your Google account. Similarly, you might purchase one of our games on a particular digital store, but our Privacy Policy does not apply to that transaction. We also do not control the privacy policies or your privacy settings on third-party sites, including social networks or on the stores selling our digital and physical products.
For further information, please see the relevant privacy policies for each Third Party Operator. For your convenience, we have included links to our major Third Party Operators below and we encourage you to read them (this is not an exhaustive list):
GOG: https://www.gog.com/support/policies/gog_privacy_policy
PayPal: https://www.paypal.com/en/webapps/mpp/ua/privacy-full
Facebook: https://www.facebook.com/about/privacy
Discord: https://discordapp.com/privacy
Twitter: https://twitter.com/en/privacy
Reddit: https://www.redditinc.com/policies/privacy-policy-may-25-2018
Mailerlite: https://www.mailerlite.com/legal/privacy-policy
WordPress: https://wordpress.org/about/privacy/
Who we share your data with
We do not intend to sell or market data about users of our Service. However, we may disclose aggregated information about our users providing one of the following circumstances apply:
To contractors, service providers, and other third parties we use to support our Service, and who are bound by contractual obligations to keep such information confidential and use it only for the purposes for which we disclose it to them.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which data held by the Company about our Service users is among the assets transferred.
For any other purpose disclosed by us when you provide information.
With your consent.
To comply with any court order, law, or legal process, including to respond to any government or regulatory request;
To enforce our rights arising from any contracts entered into between you and us.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
Children under the age of 13 to 16
This Service is offered and made available only to users meeting the minimum legal age to provide their own consent (e.g., at least 13 years of age in the US and at least 13 to 16 years of age in the EU, depending on the country). If you do not meet the minimum legal age please discontinue using the Service immediately, or if for any reason you do not agree with this Privacy Policy, please discontinue using the Service immediately.
By using or attempting to use the Service, you certify that you are at least the minimum age and meet any other eligibility requirements of the Service. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at [email protected].
What rights you have over your data
You can request to receive an exported file of the personal information we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
To do so, please send an email to [email protected] to request access to any information that you have provided to us.
Your California Privacy Rights
California Civil Code Section 1798.83, also known as California’s “Shine the Light” law, allows users of our Service that are California residents to request certain information regarding our disclosure of personal data to third parties for their direct marketing purposes. To make such a request, please send an email to [email protected].
Users from the European Union
If you are using our Service from the European Union (“EU”) or other regions with laws governing data collection and use that may differ from EU or United States law, please note that you may be transferring your personal information to the Company website in the United States for the purposes described under this Privacy Policy. The legal basis we rely on to use your personal information is as follows:
Performance of a contract. Your information is necessary to provide our Service.
Consent. We rely upon your consent to use technical information such as cookie data and IP geographical location data; and your personal information for purposes such as newsletters. You may withdraw your consent at any time by contacting us at [email protected], or by using the unsubscribe link in any marketing communication you receive from us.
Legitimate interests. We may use your personal information for our legitimate interests to improve our Service, security purposes, fraud prevention, and for internal administration.
How we protect your data
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Any information you provide us is stored on secure servers behind firewalls. Any payment transactions made through Third-Party Operators and Services is subject to those services.
The safety and security of your information also depends on you. We ask you not to share any personal information with anyone through our Service. Please be careful about giving out information such as through messaging services or social media. The information you share in public or partly-public areas may be viewed by any user of that service.
Unfortunately, the transmission of information via the internet or via Apps is not completely secure. While we try to protect your personal information, we cannot guarantee the security of your personal information transmitted through our Service. Please note that any transmission of personal information is at your own risk.
Contact Information
To ask questions or comment about this Privacy Policy and our privacy practices, contact us at: [email protected].